Sophos home forum how to#
Nothing wrong with the sophos xg firewall, you just need to understand how to debug issues, as it is being used for home use. The problem started when I changed the weight on the wan links, essentially half the traffic would get dropped when going to the 4g connection.įound the problem to be Asymmetric Routing, unsure why but it was the case (maybe the double nat?), I'd open say Instagram on my phone and half the images would open on each refresh, it gets worse over time, having the links 1/1 balanced it wasn't an issue for general usage but I could tell something wasn't quiet right.įollow the below link and see if it helps, my guess would be it will be the case, after doing this I don't get the same drops in traffic. One is a direct connection vdsl and the other is a 4g router, double nat. Think I found the problem as I had a similar issue recently with two wan links. There are people dedicated or investing there free time to help others like in this reddit. And of course, there are terms of service (TOS): But i am not able to actually see anything about censorship. The Sophos community is a space created and owned by Sophos. Two types of licenses are available for members of the CityU community. Professional Services You’ve invested a lot of resources to get the best IT security make the most. Receive Training As a Sophos Customer, you can attend our courses and webinars to stay up to date. I personally have a huge issue with the claim about censorship or anything related to this. It also provides added benefits such as Home Use & multiple personal devices support. Our support plans range from basic technical support to options including direct access to senior support engineers and customized delivery. If you introduce a new ISP (WAN link), you need to be careful about the routing of this traffic. This entire thread sounds like a ISP/Networking issue, not a Firewall issue. The business customers have direct links and support case structures etc.Ī review of your initial thread about the WAN Routing. We do not have the tools to support a home users like we could assist a business customer. The community members (and Sophos Staff like me), are happy to help but we need the corporation by the Home users. We are happy to help, if this issue occur and give/gave some tools to dig deeper into the issue, if the interest is there. It is hard to find an issue, if the issue is not present anymore. There were multiple threads in the Sophos Community from OP.
Sophos home forum license key#
At the end of the process, youll be provided with a license key to enter directly to your Sophos Home installation or to you r Sophos Home dashboard. Choose the desired plan and follow the steps to purchase a license 3. This solution protects up to 10 computer devices (PCs or Macs) within each employee household. Visit the Sophos Home website and click Buy OR access the in-product cart (Windows users only). Just to give some background to this story. LGfL schools are being offered the use of Sophos Home antivirus software free of charge as long as you remain an employee of your school.
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